Important Information
Policies
To help make your stay at Courtyard by Marriott Des Moines Ankeny in Ankeny as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward hotel policies help business trips, weekend stays, and event travel move more smoothly.
Policies at Courtyard by Marriott Des Moines Ankeny are designed to keep room access, hotel amenities, and guest services operating efficiently throughout the property. Hotel policies cover payment requirements, cancellation terms, parking access, smoking restrictions, and check-in procedures while supporting both overnight stays and extended visits. The process remains practical and relatively easy to navigate for travelers arriving from interstate routes or downtown Des Moines venues.
- Check-In and Check-Out
Check-in generally begins during the afternoon, while check-out takes place before midday. Guests are typically required to present valid identification and a payment card.
- Payment and Deposit Information
The hotel may authorize a temporary incidental hold during the stay. Major credit and debit cards are commonly accepted.
- Smoking Policies
Smoking is not permitted inside guest rooms or indoor public spaces. Additional fees may apply for violations of hotel policies.
- Cancellation Terms
Cancellation policies vary depending on reservation type and selected room rates. Flexible reservations generally allow later modifications.
- Parking Access
On-site parking is available for registered guests throughout their stay at the property.